Guest Reviews

Average rating:  
  595 reviews
by Didem on 皇家金堡酒店
Shuttle bus service is convenient Free water Nice bed Wifi speed Shuttle bus could have been to taipa too. Currently it is limited to macau ferry terminal only.
by Vc03 on 皇家金堡酒店
good value of money
good value of money, The property is located within walking distance from the Ferry terminal. Staff are friendly and helpful as they provide good service as they allows early check-in for us. Room is big and the beds are comfy.
by Andrew on 皇家金堡酒店
Good to stay
Comfortable Hotel, please remarks Non smoking Room if you don't like heavy smoking smells room. Quiet and big room to stay. I paid MOP 80 to join hotel breakfast which is cheaper than walk in customers. Got smart phone for you to bring out to make free call and free internet. return it after your stay. Free shuttle bus to ferry terminal every 15 minutes. walking distance to Sands casino and fishermen wharf. Will come back here when next visit to Macau. --Expedia
by John on 皇家金堡酒店
friendly environment
Excellent room food and friendly staff. Courtesy Bus
by Hang, Leicester on 皇家金堡酒店
Nice experience
Clean and comfortable. Recently stopped for 3 nights, check in was quick and easy with the English speaking reception. We were upgraded to a large room with a king size bed at no extra cost ( Room847).There is no bell boy so you take your own luggage to your room. Our room was very large with an office desk a table flat screen tv. Slippers dressing gowns lots of toilets items tea/ coffee making facilities and important to me , a hairdryer. The powers points are three prong English. The bed was comfortable however the pillows hard. The hotel is situated in the old part of Macau which is somewhat run down but clean. A 2 min walk to the shuttle buses and you can get free rides to all the casinos. The ferry terminal is a good 10-15 min walk. Not suitable for dragging suitcases as there are over passed to climb up and down. We actually caught the bus from Hong Kong to Macau across the new bridge and took s taxi from the passenger clearance area . Taxis and public transport is cheap and plentiful .if you plan on using the local buses you can buy a pass at the IGA. I have included a picture of the travel pass --Tripadvisor
by Mel F on 皇家金堡酒店
Well Location
Comfort and sophistication, ROOM: Large, wide, Well clean, organized, big, well equipped and comfortable bed. SOME ITEMS OF THE ROOM: -Assorted amenities and with good quality. -Minibar. -Eletric Kettle -Safe Box -Hair Dryer HOTEL: -Good pool to relax, after a day walking -Courteous Staff - Organized team, organized procedure... -Casino -Near from The harbour, easy to grab a car/Taxi Its easy and not expensive to go to the city center. And the route is a very nice walk through the city and The casinos... --Tripadvisor
Best Service
At first, I was a bit worried because the staff could not find my reservation. So, the staff told me to wait 5 minutes and then they were able to confirm a room for me. Furthermore, it was a lovely hotel. The gym was small but the heated pool was great and perfect for cooling down from a workout.--Expedia
by Ofelia (NEMA, OFELIA MS) on 皇家金堡酒店
Pleasant and Big Room
Pleasant and big room
by Kathryn (KATHRYN, JORDAN MS on 皇家金堡酒店
Nice and comfortable Stay
Nice and comfortable, The casino didn't take the local currency which was annoying. Not sure if that's true across all of Macau though. Easy to get to from ferry, free shuttles everywhere! Great space in the room. Good aircon, great pressure for the shower. ---Ctrip
by Rafael (VISEU, RAFAEL MR) on 皇家金堡酒店
Competent Staff
Very competent staff, cleanliness, rather easy to walk to city center --Expedia


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